By booking through the Hospire Hotel website you agree to these terms.
Check-in is available from the configured check-in time (default 14:00) and check-out is by 12:00. Early check-in and late check-out are subject to availability and may incur charges.
Online bookings are held as pending until payment is verified. Please complete the bank transfer within the stated window and upload your payment proof on the tracking page. Unpaid bookings may be released automatically.
Cancellations and no-shows follow the cancellation policy configured per property. Refunds (if applicable) are processed to the original payment method within 14 working days.
Guests must present a valid ID (KTP/passport) matching the booking name at check-in. The hotel may refuse service for fraud, abusive behaviour or policy violations.
Rates shown include service charge and VAT unless stated otherwise. All prices are in Indonesian Rupiah.